Guest Speaker: Glenna Hecht
Glenna Hecht is an accomplished international speaker, trainer, consultant, author, HR Guru and certified Senior Professional in Human Resources - SPHR. Her experience spans more than 30 years as an executive leading HR and training functions in high-growth global organizations in the hospitality, retail, technology, service and advertising industries with world renowned brands, such as Starbucks, Accenture’s e-commerce incubator, Brinker International, Walt Disney World and Marshall Field’s.
Glenna is the President & Founder of Humanistic Consulting an outsourced HR consulting and training company that has provided services in the floral, hospitality, service, technology, healthcare, manufacturing, and transportation and franchise organizations.
Glenna is the author of the book "Profits From the Inside Out" that features tips for engaging employees in the workplace. Glenna has been responsible for 50,000+ employees in her career and has embraced a "do the right thing" philosophy. As a result, she has never been in court with employment issues and maintained union free status in all organizations.
From Fax to Facebook: Multi Generations in the Workplace
From Fax to Facebook will ensure participant understanding of the various generations in the workforce and how to manage and train each unique group. Attendees of this program will learn:
What is a Generation?
- Five Generations in the Workplace
- What Motivates Each Generation
- Differences in the Generations
- Leading and Training in each Generation
- Employee Relations Issues in each Generation
- Selling to each Generation
- Generational Case Study
SHRM Recertification Credit: 2.5
Lubbock Chapter #186 of the Society for Human Resource Management is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP or SHRM-SCP.
This program is valid for [XX] PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org
HRCI Recertification Credit: 2.5
The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.
We greatly appreciate our program sponsor: