Guest Speaker: Mercedes Naficy D'Angelo
Mercedes has served the international mobility industry for 15 years consulting on intercultural and performance needs. She also conducted field research on expatriate selection. Currently Mercedes is the Director of Business Development at Cultural Awareness International. She graduated from Princeton and completed an MBA from Tulane. Mercedes is a product of a bicultural family (1/2 Iranian; 1⁄2 Puerto Rican), and has lived and worked in Europe, the Americas, and the Middle East. Mercedes has experienced the impact of cultural competency on performance and behavioral health; including relocating internationally with her four children. Follow Mercedes on Twitter @MechaDAngelo.
The world is getting smaller! Today more than ever understanding how to be successful in business requires a new way of understanding and appreciating differences. In particular, today’s Human resources professional needs to understand how to communicate effectively across cultures, in order to be an advocate for global competence and creating an inclusive workplace. While the need for cultural competence is exceedingly important for global mobility, even companies that only operate domestically in the United States are finding the need to expand their understanding of cross-cultural communication. The growing number of legal immigrants into our workforce, means that now more than ever we need to bridge the gap between people who come from different countries.
This session will address from a talent management perspective how cross-cultural competence enhances performance, team collaboration, assignment success and leadership effectiveness. Regardless if you work for a global company or a domestic one, your understanding of the impact of culture on business will allow you to better guide your company’s strategic approach to talent management: from recruiting, interviewing, selecting, training and developing your talent to retaining them for the long-term.
Join CAI’s Mercedes Naficy D’Angelo for an interactive session that will meet the following learning objectives: 1) understand the business imperative for cultural training not only from a talent management perspective, 2) identify key national cultural values that differ from those of the U.S.A, and 3) develop and understanding an appreciation for how these differences impact performance. With this new knowledge, you will be better poised to impact talent management strategically.
More info here.
SHRM Recertification Credit: Pending
The use of this seal is not an endorsement by HR Certification Institute of the quality of the program. It means that this program has met HR Certification Institute's criteria to be pre-approved for recertification credit.
HRCI Recertification Credit: Pending