What Now? HR in a Crisis

Penny Miller

Penny Miller was dragged into the HR field when she entered the Air Force after college with a degree in Biology from Purdue University. She received a masters degree in Management while stationed in the United Kingdom. Her final assignment was at Sheppard Air Force Base in Wichita Falls, TX, where she had responsibility for the HR functions for 12,000 employees, military and civilian, as well as approximately 40,000 students who attend technical training at the base annually. After 21 years in the Air Force, Penny launched her civilian career, first as a headhunter for the construction industry and then as Director of HR for a large multi-specialty clinic. She progressed in that position to co-COO before starting her own HR consulting company, Venture HRO, LLC in 2007. In 2017, the company was renamed My HR Department. Penny has a passion for helping companies become more profitable and she believes the primary leverage point to do that is the first-line supervisor. Penny has authored two books, focused on developing first-line leaders: Winning the War for Profit: Developing Leaders Where It Really Matters and Leadership in the Trenches: Developing Front-Line Leaders. In addition to her consulting work, Penny is an adjunct instructor at Midwestern State University and Wayland Baptist University, teaching courses in management and human resources. Penny has earned designation as a Senior Professional in Human Resources (SPHR), and a SHRM-Senior Certified Professional (SHRM-SCP).

Program Info:

Certainly, the COVID pandemic has brought home the importance of HR in helping organizations get through a crisis situation. But there are many other types of scenarios that put organizations to the test. What are some of those crises, and how can HR help prevent, mitigate, survive, and perhaps, thrive in such situations?
 
Learning Objectives:

• Understand how to conduct a risk analysis for your organization to determine the types of crises most likely to significantly impact your organization

• Know some of the potential HR concerns that arise in a crisis

• Be aware of some of the actions HR can take to prepare for, prevent, or mitigate crisis events

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SHRM Recertification Credit: pending

The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.

 HRCI Recertification Credit: pending